We will do our best to process order cancellations (and/or changes) but our ability to do so depends on whether the order left our warehouse.
As soon as you order, our warehouse begins processing your order so that you can receive it as soon as possible. This means that there is only a small window from the moment you place the order to when we can stop the order from being processed and shipped.
Please contact us by creating a ticket here, or by the contact form on our website as soon as possible with the subject, “ORDER CANCELLATION”, and make sure to include your order number, full name, and email so that we can find you right away.
For more details on cancelling the order please refer to our Terms and Conditions.
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