Damaged/Lost Parcel (2)

Find out what to do if your parcel is damaged or lost. Get answers on how to report the issue, request a replacement, or file a claim for a lost package.

I have received a damaged parcel/product. What should I do?

Modified on Tue, 11 Jun at 12:59 PM
My order did not arrive. What should I do?

Modified on Mon, 22 Jul at 1:47 PM