I have received a damaged parcel/product. What should I do?

Modified on Tue, 11 Jun at 12:59 PM

We sincerely apologize that your order has arrived damaged.

Please contact customer service by creating a ticket here, or by the contact form on our website as soon as possible to report the damaged product. Additionally please attach images of the damage.

We understand the inconvenience caused by receiving a damaged product, and we appreciate your cooperation in helping us address and resolve the issue promptly.


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